We analyze the returns status quo of your online shop along the customer journey.
In addition to all services from the Basic Audit, we analyze the status quo from shipping to reuse or disposal of returns.
Our expertise includes over 100 indicators and measures to reduce returns. We identify the most relevant for your company and offer a suitable solution development.
After implementing the measures, we conduct A/B tests to measure the reduction in returns.
Returns problems in the German fashion industry
We are Lukas, Svanja and Paul. We are passionate, uncomplicated, fast, innovative and avant-garde! Together we have gained interdisciplinary experience with small and large companies and acquired in-depth knowledge.
From the current state of science and our experiences, we have identified over 100 indicators and measures to reduce return rates and costs.
Through our networks with over 500 programmers, data technicians and analysts, we can set up large teams in no time and solve complex problems.
We combine IT and e-commerce expertise with scientific research and a comprehensive expert network. This enables your company to recognize the greatest returns challenges and opportunities and find tailor-made solutions—on any scale.