Retectives

Get back

Revenue

Not

Returns

We reduce returns for a better tomorrow.

What we offer

1
Basic Audit

We analyze the returns status quo of your online shop along the customer journey.

Basic Plus Audit

In addition to all services from the Basic Audit, we analyze the status quo from shipping to reuse or disposal of returns.

2
Consulting & Development

Our expertise includes over 100 indicators and measures to reduce returns. We identify the most relevant for your company and offer a suitable solution development.

3
Measuring Success

After implementing the measures, we conduct A/B tests to measure the reduction in returns.

Why

Returns problems in the German fashion industry

Return rate
64 %
About 64% of all orders at online fashion retailers in Germany are returned!
Transport & Process Costs
3 billion Euro
Returns cost the German online fashion industry over 3 billion euros annually!
CO2 Emissions
660 Tsd. Tons
660,000 tons of CO2 are emitted annually through returns in online fashion retail!
Revenue Loss
60 %
German fashion retailers lose about 60% of their revenue due to high return rates alone. And this does not yet include process and shipping costs!

About us

We are Lukas, Svanja and Paul. We are passionate, uncomplicated, fast, innovative and avant-garde! Together we have gained interdisciplinary experience with small and large companies and acquired in-depth knowledge.

From the current state of science and our experiences, we have identified over 100 indicators and measures to reduce return rates and costs.

Through our networks with over 500 programmers, data technicians and analysts, we can set up large teams in no time and solve complex problems.

We combine IT and e-commerce expertise with scientific research and a comprehensive expert network. This enables your company to recognize the greatest returns challenges and opportunities and find tailor-made solutions—on any scale.

Lukas Rieder

Lukas Rieder

Svanja Kleemann

Svanja Kleemann

Paul Wille

Paul Wille

Lukas Rieder

Lukas Rieder

Svanja Kleemann

Svanja Kleemann

Paul Wille

Paul Wille

Experience

E-Commerce
9 years
We have already advised large (online) fashion retailers and built online shops ourselves.
Consulting
15 years
We have advised companies from different industries at various points along the customer journey.
Programming & Data Processing
18 years
We have in-depth and long-standing expertise in front and backend development as well as in data engineering.
Entrepreneurship
28 years
We have already founded various companies—from deep tech consulting to textile online shops.
Let’s get in touch!
You will definitely get a return.
Contact us